EMPLOYERS® Named Software Company of the Year by Nevada’s Center for Entrepreneurship and Technology
EMPLOYERS’ senior vice president and chief information officer
“EMPLOYERS continues to make significant investments in
technology-enabled services and processes that create better experiences
for its customers and that strengthen its own organization,” said
“Technology initiatives are a central part of our business strategy and they have created significant competitive advantages for EMPLOYERS and our customers,” EMPLOYERS’ Hallman said. “These are organization-wide accomplishments and we’re honored to be recognized for a second year in a row by NCET for the work we’re doing.”
One of the stand-out initiatives EMPLOYERS implemented last year is its industry-first EACCESS® online portal, which streamlines and automates the processes independent insurance agents use to generate insurance quotes and manage their clients’ accounts.
Incorporating the latest web-based and mobile technologies, including AgencyPortal™ software and Oracle WebCenter, EACCESS expedites processes for time-starved insurance agents, along with their customers and prospects. It does this by providing a fully customizable dashboard, claims information, loss run reports, access to marketing materials and a streamlined quoting system. All of these systems are now centralized in a cloud-based Customer Relationship Management (CRM) system, which enables agents to access the information they need from anywhere on a mobile device.
The EACCESS initiative touched every department within EMPLOYERS and directly involved more than 200 of the company’s 700+ employees. More than a technology roll-out, it became a major driver of new collaborations and internal partnerships that have bolstered EMPLOYERS’ organizational culture.
About Nevada’s
NCET is an independent member-supported 501(c)(3)
About
Copyright © 2014 EMPLOYERS. All rights reserved.
Source:
Employers Holdings, Inc.
Media:
Ty Vukelich, 775-327-2677
Vice
President, Corporate Marketing
tvukelich@employers.com
or
Analysts:
Vicki
Erickson Mills, 775-327-2794
Vice President, Investor Relations
vericksonmills@employers.com